Products on Sale of Rotoshovel

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If you are not completely satisfied with your purchase, please contact us at info@rotoshovel.com to receive a full refund or replacement unit. Buyer is responsible for return shipping.

To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the proof of purchase. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@rotoshovel.com.

Damages and Issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.